Exploit the power of software without the headaches with MRS as your managed IT services provider

MRS: Your managed IT services provider

As your IT managed services provider, we can take the complexity out of your IT systems environment. Whether your running your applications in public clouds such as Office 365 and Microsoft Azure or on your own internal servers, using out-of-the-box applications or custom built solutions, we can provide the 24/7 helpdesk support you need to resolve any issues and to optimize your technology use, maximizing productivity and allowing your business to focus on core goals. We monitor and manage applications for maximum uptime and efficiency. Our SLA’s are tailored to your requirements and budget. Part of our managed services offering includes:


  • Email and Phone Alerts
  • Technical support via remote access
  • Monthly review and refining of SLA’s
  • Support Manager to liaise with our customers
  • On-site visit by M.R.S personnel to resolve issues as needed.
  • Detailed Documentation and logging of all support issues and actions.
  • Client option to escalate issue to M.R.S management at any time.
  • Monthly support reviews with client and MRS

Learn more

Business Solutions

Business solutions built to deliver results.

Technologies

Industry-leading technologies to drive innovation.

Client Stories

Results realized.

Are you ready to move your business forward?

Pin It on Pinterest